GO100 Community - Privacy Policy

Effective Date: 20/01/2026

Introduction

Go100 Community ("Go100", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, mobile applications, services, and community platform.

By using Go100 Community, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information including:

Personal Information

• Full name
• Email address
• Phone number
• Residential suburb or location
• Profile information
• Business information (if applicable)

Membership Information

• Membership status
• Subscription details
• Payment history

Platform Activity

• Posts, comments, messages, and content submitted
• Event participation
• Community interactions

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

How We Use Your Information

We may use your information to:

• Create and manage your account
• Provide access to community features
• Process membership payments
• Communicate with members
• Improve our platform and services
• Promote community activities and events
• Provide customer support
• Comply with legal obligations

Marketing Communications

We may send updates, newsletters, announcements, and promotional content.

You may unsubscribe from marketing communications at any time.

Sharing of Information

We do not sell personal information.

We may share information with trusted service providers who assist us with:

• Payment processing
• Website hosting
• Email communications
• Analytics
• Customer support

We may also disclose information where required by law.

Third-Party Services

Our platform may integrate with third-party service providers, software platforms, payment processors, event management systems, communication tools, and social media platforms.

These third parties may collect, use, and store information in accordance with their own privacy policies. We encourage users to review the privacy policies of any third-party services they interact with through Go100 Community.

Payment Information

Payment transactions may be processed through secure third-party payment providers. Go100 Community does not store complete credit card or payment card information on its servers.

Payment providers are responsible for the security and handling of payment information in accordance with their own privacy and security policies.

Community Content

Information you voluntarily publish within the community may be visible to other members.

Please exercise caution when sharing personal information publicly.

Business Directory and Networking Features

Where members choose to create business profiles, directories, listings, or networking information, some information may be visible to other members or the public depending on platform settings.

Members are responsible for ensuring any information they publish is appropriate and accurate.

Referrals and Introductions

Go100 Community may facilitate introductions, referrals, networking opportunities, and member-to-member connections.

Information provided for these purposes may be shared with other members where necessary to facilitate those interactions.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online system can guarantee absolute security.

Limitation of Responsibility

While we take reasonable steps to protect personal information, Go100 Community cannot guarantee the security of information transmitted over the internet.

Users provide information at their own risk to the extent permitted by law.

Access and Correction

You may request access to your personal information or request corrections by contacting us.

Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent for certain uses of information
• Lodge a complaint regarding privacy practices

Requests may be submitted using the contact details provided below.

Data Retention

We retain information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your personal information may be stored or processed in Australia or other countries where our service providers operate.

By using our services, you consent to the transfer of your information to jurisdictions that may have different privacy laws than your own.

Cookies and Analytics

We may use cookies and analytics tools to improve user experience and understand website usage.

You can manage cookie settings through your browser.

Children's Privacy

Go100 Community is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Australian Privacy Principles

Go100 Community seeks to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Privacy Complaints

If you believe your privacy has been breached, please contact us using the details below.

We will investigate complaints and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

Go100 Community

Sunshine Coast, Queensland, Australia

Email: info.[email protected]

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